Search Knowledge Base Articles

Guide to Operating Your ASIAIR Remotely with OpenVPN

Introduction

This guide will help you understand how to operate your ASIAIR device from a distance using an OpenVPN connection provided by Starfront Observatories. If you’ve previously used your ASIAIR locally, you’ll find this process straightforward!

What You Need

  • ASIAIR Device: Either an ASIAIR or ASIAIR Mini

  • Network Connection:

    • For ASIAIR: Use an Ethernet cable.

    • For ASIAIR Mini: Connect to Wi-Fi.

  • OpenVPN Client: This is a simple app you’ll install on your computer or mobile device.

  • Static IP Address: You’ll get this from Starfront Observatories.

Installation by Starfront Observatories

Starfront Observatories staff will handle the installation and connection of your ASIAIR equipment to our network. This document outlines the steps we take to get your system ready for remote access, so you know what to expect once it’s set up.

Important Email from Starfront

After the installation process is complete, you will receive an email from Starfront containing your OpenVPN credentials, configuration file, and the static IP address for your ASIAIR. Make sure to check your inbox for this important information, as it’s essential for remote access.

Step-by-Step Instructions

1. Connect Your ASIAIR to the Internet

For ASIAIR (Ethernet)

  1. Plug in the Ethernet Cable: Connect one end of the cable to your ASIAIR and the other to your router.

  2. Power On: Make sure your ASIAIR is turned on.

For ASIAIR Mini (or non-Ethernet)

  1. Connect to Wi-Fi:

    • Turn on your ASIAIR Mini.

    • Open the ASIAIR app on your phone and follow the steps to connect it to your Wi-Fi network.

2. Set Up OpenVPN

  1. Get OpenVPN Details: Check the email from Starfront for your setup file and login info.

  2. Download OpenVPN:

    • Install the OpenVPN app on your device (computer or mobile).

  3. Add Configuration:

    • Open the OpenVPN app and import the file you received from Starfront.

  4. Log In: Enter your username and password if prompted.

3. Connect to Your ASIAIR

  1. Launch OpenVPN: Start the app and connect to the OpenVPN network. You should see a confirmation when you’re connected.

  2. Open the ASIAIR App:

    • Enter the static IP address provided in the email.

    • Now you can control your ASIAIR as if you were at home!

4. Troubleshooting Tips

  • If You Can’t Connect:

    • Check that you are connected to OpenVPN.

    • Make sure you entered the static IP address correctly.

    • Ensure your ASIAIR is powered on and connected to the network.

  • If the App Is Not Working:

    • Restart the ASIAIR app and try again.

    • Check for updates for the app or your ASIAIR device.

5. Stay Secure

  • Make sure your OpenVPN connection is secure by keeping your app updated.

Conclusion

Using your ASIAIR remotely is easy! Just follow these steps, and you’ll be observing the night sky from anywhere. If you have any questions or need help, feel free to reach out to Starfront customer support. Enjoy your stargazing!

Did you find this article useful?