Guide: Mapping the Roof Status File Network Location

Guide: Mapping the Roof Status File Network Location

🚨 Updated Network Paths & Login Details 🚨
To access the Roof Status File, follow the steps below to map it as a network location on your Windows PC.


Step 1: Identify the Correct Network Path

Use the appropriate path based on your observatory building:

  • Buildings 1 & 2

    • Path: \\172.16.5.21\sfro-customer
    • Username: guest
    • Password: (No password required)
  • Buildings 3 – 8

    • Path: \\74.84.11.58\sfro-customer
    • Username: guest
    • Password: (No password required)

Step 2: Map the Network Drive (Windows)

  1. Open File Explorer (Win + E)
  2. In the left panel, right-click on ‘This PC’ and select ‘Map Network Drive’
  3. In the Drive Letter drop-down, choose an available letter (e.g., Z:)
  4. In the Folder field, enter the network path from Step 1
  5. Check ‘Reconnect at sign-in’ to keep the connection persistent
  6. Click Finish

📌 Windows 24H2 Users: If prompted for login credentials, enter:

  • Username: guest
  • Password: guest

Step 3: Add a Network Location (Alternative Method)

If you prefer to add a network location instead of mapping a drive:

  1. Open File Explorer (Win + E)
  2. Right-click ‘This PC’ and select ‘Add a network location’
  3. Click Next → Select ‘Choose a custom network location’
  4. Enter the correct network path from Step 1
  5. Click Next, then Finish

Step 4: Troubleshooting Connection Issues

Windows 24H2 Users – Enable Guest Logins

  1. Open Group Policy Editor (Win + R, type gpedit.msc, press Enter)
  2. Navigate to:
    Computer ConfigurationAdministrative TemplatesNetworkLanman Workstation
  3. Open Enable insecure guest logons, set to Enabled, then click OK

Other Common Issues

  • Ensure your PC is on the correct network
  • Restart your computer after mapping the drive
  • Disable any third-party firewall or security software that may block SMB connections

Need Help?

If you experience any issues, submit a support ticket, and our team will assist you.

🔭 Happy Observing!

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