Guide: Mapping the Roof Status File Network Location
🚨 Updated Network Paths & Login Details 🚨
To access the Roof Status File, follow the steps below to map it as a network location on your Windows PC.
Step 1: Identify the Correct Network Path
Use the appropriate path based on your observatory building:
-
Buildings 1 & 2
- Path:
\\172.16.5.21\sfro-customer
- Username:
guest
- Password: (No password required)
- Path:
-
Buildings 3 – 8
- Path:
\\74.84.11.58\sfro-customer
- Username:
guest
- Password: (No password required)
- Path:
Step 2: Map the Network Drive (Windows)
- Open File Explorer (
Win + E
) - In the left panel, right-click on ‘This PC’ and select ‘Map Network Drive’
- In the Drive Letter drop-down, choose an available letter (e.g.,
Z:
) - In the Folder field, enter the network path from Step 1
- Check ‘Reconnect at sign-in’ to keep the connection persistent
- Click Finish
📌 Windows 24H2 Users: If prompted for login credentials, enter:
- Username:
guest
- Password:
guest
Step 3: Add a Network Location (Alternative Method)
If you prefer to add a network location instead of mapping a drive:
- Open File Explorer (
Win + E
) - Right-click ‘This PC’ and select ‘Add a network location’
- Click Next → Select ‘Choose a custom network location’
- Enter the correct network path from Step 1
- Click Next, then Finish
Step 4: Troubleshooting Connection Issues
Windows 24H2 Users – Enable Guest Logins
- Open Group Policy Editor (
Win + R
, typegpedit.msc
, press Enter) - Navigate to:
Computer Configuration → Administrative Templates → Network → Lanman Workstation - Open Enable insecure guest logons, set to Enabled, then click OK
Other Common Issues
- Ensure your PC is on the correct network
- Restart your computer after mapping the drive
- Disable any third-party firewall or security software that may block SMB connections
Need Help?
If you experience any issues, submit a support ticket, and our team will assist you.
🔭 Happy Observing!