What is Included in the Installation Fee?

What Is Included in the Installation Fee?

The pier reservation deposit covers the installation fee for basic services, which include:


Included Services

Hardware Assembly & Installation – Setting up and securing your equipment.
Hardware Connections & Cable Management – Organizing and connecting all necessary components.
Guider Focusing – Ensuring the guider is properly adjusted.
Polar Alignment – Precisely aligning the system for accurate tracking.
Custom Machined Pier

  • Each pier is crafted on-site specifically for your system.
  • Designed to provide a permanent, rigid connection with no vibration or flex issues.

What Is NOT Included?

The installation fee does not cover time-consuming tasks such as:

Collimation
Tip/Tilt Adjustments
Software Setup

These services fall under advanced tech support, which is billed at $50 per hour.


How to Optimize Your Installation Process

To streamline your installation and reduce setup time, we recommend:

Pre-configuring your system before sending it.
Ensuring your remote PC is fully set up, including:

  • Installing remote connection software.
  • Enabling Auto Power-On in the BIOS for unattended operation.
    Pre-installing ZeroTier on both your home and remote systems to set up your own private VPN configuration.
  • For setup instructions, refer to our ZeroTier Setup Guide (link to be added).

Have Questions?

If you have any further questions, feel free to contact us! 🚀

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